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Deltacom's Regulatory/Industry Relations Group is responsible for all regulatory and industry relations issues including tariffs, regulatory compliance, regulatory reporting, FCC complaints, non-legal interconnection agreement activities, and coordination of Mutual Traffic Exchange agreements.
The individual responsibilities and contact information for this group are listed below:
Jean Houck
Regulatory/Industry Relations Senior Manager
1.256.382.2230
jean.houck@deltacom.com
 Primary contact - BellSouth activities/issues
Primary contact - Windstream activities/issues
Primary contact - tariff issues
Primary contact - coordination of MTEs
Heather Gibbs
Regulatory/Industry Relations Specialist
1.256.382.3943
heather.gibbs@deltacom.com
Industry Relations state responsibility - FCC (Access), Arizona, Arkansas, California,
Connecticut, Florida, Georgia, Idaho, Iowa, Kentucky, Maine, Michigan, Missouri,
Montana, Nevada, New Hampshire, New Jersey, New York, North Carolina, Oklahoma,
South Carolina, South Dakota, Texas, Vermont, Virginia, Washington, and West Virginia
Primary contact - Verizon activities/issues
Primary contact - CenturyTel activities/issues
Primary contact - FCC complaints
Traci Tidmore
Regulatory/Industry Relations Specialist
1.256.382.7090
traci.tidmore@deltacom.com
Industry Relations state responsibility - FCC (Interstate/ International), Alabama,
Alaska, Colorado, Delaware, District of Columbia, Hawaii, Illinois, Indiana, Kansas,
Louisiana, Massachusetts, Maryland, Minnesota, Mississippi, Nebraska, New Mexico,
North Dakota, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Utah, Wisconsin
and Wyoming
Primary contact - Embarq activities/issues
Primary contact - LOA coordination
In compliance with FCC requirements, Deltacom accepts port requests from local carrier providers. Industry standard guidelines are followed and a request form must be submitted.
For Local Number Porting Procedures and request form, please click this link.
Requests may be faxed to 1.256.264.2718 or emailed to lnpcoordinators@deltacom.com.
Questions regarding this process may be directed to our Port Out Department at 1.866.805.1019 or sent via email to lnpcoordinators@deltacom.com.
In the scenario of a full number port out of the voice lines, all other products on the customer's T-1, for example data or Internet, will also be disconnected.
In compliance with FCC requirements, Deltacom accepts port requests from wireless providers. Industry standard guidelines are followed and requests may be faxed to 1.256.264.2718 or emailed to lnpcoordinators@deltacom.com.
Questions regarding this process may be directed to our Customer Care Center at 800.239.3000 or sent via email to lnpcoordinators@deltacom.com. |
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